Shipping Policy
Shipping Locations & Processing Times
Shipping Locations:
EgongEgong LLC ships products to customers within the United States.
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Processing Times:
Order Processing: Orders are processed within 1-3 business days after payment is received.
Business Days: Orders are processed and shipped on weekdays, excluding holidays.
Shipping Methods & Costs
Shipping Methods:
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Standard Shipping: 3-5 busines days
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Expedited Shipping: 1-3 business days
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Shipping Costs:
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Shipping costs are calculated based on your location and selected shipping method. The total shipping cost will be displayed at checkout.
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Tracking Information:
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Once your order is shipped, a tracking number will be sent to your email.
Delivery, Risk of Loss, and Contact Information
Delivery Issues:
Delayed or Lost Packages: If your package is delayed or lost, please contact us, and we will work with the carrier to resolve the issue.
Incorrect Address: Ensure your shipping address is accurate. We are not responsible for packages delivered to an incorrect address provided by the customer.
Risk of Loss:
Risk of loss and title for products pass to you upon our delivery to the carrier.
Contact Information:
If you have any questions about our Shipping Policy, please contact us at marsmade23@gmail.com